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November 26, 2015

“Meal for two, including drinks and service: £225”

I usually do not read restaurant reviews if I am not going to visit one in the next days. But the below one in the got my attention due to its heading:

Meal for two, including drinks and service: £225

Why would a review start like this? My curiosity made me read the next paragraph.

“Cooking a steak well is tricky, because you cannot see inside the meat. It takes experience and knowledge. Cooking chips is easy: use the right potatoes, give them a couple of runs through the hot oil, make sure they’re the right colour, perhaps even taste a couple. The job is done. … we sent back the chips because they were tepid and under-cooked. They returned to us hot and undercooked. And in that one example of carelessness and lack of attention to detail, you know all you need to.”

You can assume how the review continued. ☺

Do not start any new business, restaurant or whatever it might be, without asking opinion leaders in that sector about what they think of your planned products and services. If each of them sees different deficiencies in your supply of goods it might not be a big problem. But if the majority of them mention the same deficiencies you have to be careful.

The opinion holders are only a handful of people. Having them on your side might surely be helpful. ☺

Song of the week: Deep Blue Something – Breakfast At Tiffany’s (1995)

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